Technical Support

Big Cart Corporation
Irvine, CA, United States
about 1 month ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
$41,600.0 - $45,760.0
Working hours
Regular working hours
Job source

Tech stack

Software Applications Computer Networks Desktop Computing Windows Remote Assistance TeamViewer

Job description

Learn and gain a strong understanding of all company products

Transferring knowledge to both clients and team members

Provide technical assistance via phone or email

Use computer software to provide remote assistance (TeamViewer)

Document and research all inquiries or problems

Requirements

Big Cart Corporation is a small business company focused on providing video surveillance products and custom designed electronic components to distributors. We are looking for a self-motivated, self-disciplined, organized, persistent & ambitious individual who has the passion and desire to succeed., Background in video surveillance, CCTV, or IT Networking

Excellent written and verbal communication skills with ability to communicate technical issues to nontechnical and technical audiences

Proficiency with computers

Excellent problem solving skills with a desire to take on responsibility

Strong organizational and follow up skills

Benefits & conditions

Pulled from the full job description

  • 401(k)
  • Health insurance
  • Paid time off, * 401(k)
  • Health insurance
  • Paid time off

Apply for this position

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Good distractions

Talks and stories from around this role — technically off-topic, practically not.

2:50 min

Electronic diagnostic software tools and factory production flashing

Denis Grahovac · World Congress 2021

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MS-DOS era and the rise of desktop computing standardization

Joel Spolsky · World Congress 2023

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Evaluating distributed computation networks for AI model execution

Idan Gazit · Coffee With Developers

1:32 min

Ensuring secure and reliable connectivity for remote employees

Kyle Daigle · Coffee With Developers

56 sec

Taking the leap into desktop and mobile applications

Brian Morrison · Coffee With Developers

54 sec

Detecting smart devices and experimenting with biological computing networks

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