Optometric Technician/Front Desk Coordinator
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Role details
Tech stack
Job description
Primary Responsibilities: Supporting our Lead Technician and Front Desk Leader
Technician Duties
- Assist with patient pre-testing and doctor ordered testing such as lensometry, autorefraction, retinal photography, OCT, visual field, intraocular pressure, visual acuity
- Support the doctor during clinic flow as needed
- Retrieving contact lens trials and teaching contact lens insertion and removal classes including soft, RGP, and scleral lenses
- Educate patients on contact lens options and assist with contact lens sales and annual supply ordering
Front Desk Duties:
- Greet and check in patients
- Answer phones and schedule appointments
- Verify patients’ medical and vision insurance eligibility and benefits
- Educate patients on office policies, appointment expectations, insurance coverage, and products/services available
- Assist with patient intake
- Process payments and maintain accurate patient records
- Maintain cleanliness and organization of the office
- Maintain professionalism and strong patient communication throughout the visit
- Assist with additional office tasks as part of a collaborative team environment
Requirements
Do you have experience in Computer literacy?, We are a modern, technologically advanced private optometry practice seeking a friendly, dependable, and motivated team member to join our growing office. This is a cross-trained role that combines clinical support and front desk responsibilities in a fast-paced, patient-focused environment.
Our practice utilizes modern technology and emphasizes efficiency, professionalism, and excellent patient care. We are a small, team-oriented office looking for someone who enjoys working with people, is comfortable multitasking, and is interested in learning all aspects of a private practice optometry office. Attention to detail and reliability are extremely important for success in this role., * Strong communication and customer service skills
- Positive attitude and professional appearance
- Highly detail-oriented and dependable
- Strong reliability and punctuality
- Comfortable using computers and learning new software; experience with Weave and Revolution EHR is a plus
- Ability to multitask in a fast-paced environment
- Previous medical, optometry, or dental experience preferred but not required
- Willingness to be cross-trained in clinical and optical duties
Benefits & conditions
Pulled from the full job description
- 401(k)
- Health insurance
- 401(k) matching
- Paid time off
- Employee discount
- Vision insurance
- Dental insurance, * Competitive pay based on experience
- 401(k) retirement plan
- Medical insurance
- Dental insurance
- Vision benefits
- Paid time off and holiday benefits based on employment status
- Employee discounts on eyewear and services
- Monday-Friday schedule
- No weekend hours
Why Join Our Practice?
We pride ourselves on providing a high-quality patient experience while maintaining a supportive and positive workplace culture. This is an excellent opportunity for someone looking for a stable long-term position with opportunities to grow and develop new skills within a modern private practice setting.
If you are looking for a professional, technology-driven office where you can become an important part of a close-knit team, we would love to hear from you.
Please submit your resume along with a brief introduction about yourself and why you feel you would be a good fit for our office.
Pay: $21.00 - $26.00 per hour, * 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
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