IT Support Engineer

You’ll play a key role in supporting and maintaining the organisation’s IT environment, working across:

• Windows Server administration (Active Directory, DNS, DHCP and Group Policy)
• Server, storage, backup and monitoring infrastructure
• Server patching, security hardening and vulnerability remediation
• Virtualisation technologies (VMware/vSphere)
• Desktop and laptop support
• Endpoint management and device support
• Backup and disaster recovery processes
• Technical documentation and asset management
• BAU support and ticket resolution within agreed service levels.

• Previous experience in a 1st/2nd line IT Support Engineer role
• Strong knowledge of Windows Server environments
• Excellent troubleshooting and customer service skills
• Experience with server administration and infrastructure support
• VMware/vSphere/ESXi
• Veeam Backup & Replication is advantageous but not essential.
• Multi-site or remote user support
• Working with international IT teams

In return, you will be rewarded with:-

• 24 days holiday plus bank holidays
• Birthday leave
• Option to buy/sell annual leave
• Pension scheme
• Private medical insurance
• Life assurance
• Health cash plan
• Professional subscriptions
• Employee assistance programme
• Enhanced sick pay

A well-established international manufacturing organisation is looking to add an experienced IT Support Engineer to its UK IT team. This is an excellent opportunity for someone who enjoys a hands-on technical role covering server support and some infrastructure, security, Microsoft technologies and end-user computing within a growing business.