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1st-Level-Supporter

shoob.de
Erfurt, Germany
about 1 month ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
€35,500.0 - €46,000.0
Working hours
Regular working hours
Languages
English, German
Job source
www.xing.com

Tech stack

Microsoft Windows Active Directory Microsoft Office

Job description

  • Full-timeEmployment type: Full-time
  • €35,500 - €46,000 (XING estimate)
  • Hybrid, * Anwenderunterstützung für Microsoft Windows und MS Office Produkte im IT Service Desk und/oder Remote
  • Annahme und Bearbeitung von IT-technischen Anfragen via Telefon, E-Mail und Chat
  • Unterstützung der IT-Anwender im Hardware- und Softwareumfeld
  • Dokumentation der Tätigkeiten im Ticketsystem

Requirements

  • IT- Ausbildung oder hinreichende Berufserfahrung
  • Kenntnisse im Bereich Windows und MS Office
  • Erfahrungen im IT Support, Kundensupport, Telefonsupport bzw. User Helpdesk
  • Idealerweise Kenntnisse in Active Directory und Ticket-Tool
  • Sehr gute Deutschkenntnisse (C1 - idealerweise mit Zertifikat) und ausbaufähige Englischkenntnisse
  • Bereitschaft zum Arbeiten im Schichtbetrieb

About the company

Wir sind eine Personalberatung und Private Arbeitsvermittlung und suchen für unseren Kunden

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.xing.com

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