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IT-Mitarbeiter Schwerpunkt 1st-Level-Support

DIS AG
Rheinstetten, Germany
12 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source
www.adzuna.de

Tech stack

Issue Tracking Systems Systems Integration Operational Systems

Job description

  • Sofortiges Klassifizieren von Kundenanfragen
  • Einordnung, ob ein Problem direkt gelöst werden kann oder ob es an einen Spezialisten weitergeleitet werden muss
  • Sie bearbeiten technische und anwendungsspezifische Fragen und übernehmen die Problemidentifikation, Fehleranalyse und Problemlösung per Telefon und Email etc.
  • Pflege des Ticket-Systems und Erweiterung der Wissensdatenbank
  • Wartung, Optimierung, Planung der Internet- und Datenbankanbindung

Requirements

  • Abgeschlossene IT-Ausbildung bspw. Fachinformatiker für Systemintegration oder vergleichbare Erfahrung
  • Erste Berufserfahrung im Support
  • Idealerweise Kenntnisse in den aktuellen Betriebssystemen
  • Begeisterung für IT und neue Technologien

Benefits & conditions

  • Unbefristeter Arbeitsvertrag
  • Attraktives Gehaltspaket
  • 30 Tage Jahresurlaub
  • Flexibles Arbeiten
  • Ergonomischer, moderner Arbeitsplatz .. und vieles mehr!

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.adzuna.de

Good distractions

Talks and stories from around this role — technically off-topic, practically not.

Moments

Explore playlists

3:00 min

Designing data ingestion architecture with system integration

Eldert Grootenboer +1 · WWC 2023

41 sec

Introducing the blockchain operating system as a platform layer

Andrej Šarić · WWC 2023

1:56 min

Implementing state-driven deployment architecture using automated pipeline integration tools

Lian Li · WWC 2023

2:47 min

Exploring career opportunities and recruitment open positions

Kurt Eder · LIVE

1:34 min

Automating the recruitment process to handle massive applicant volumes

Barbara Pirrera Barbara Pirrera +1 · WWC 2024

1:13 min

Differentiating standalone automotive operating systems from projected mobile experiences

Stephan Schuster · WWC 2022

Videos

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WWC 2025 • 12 months ago

Enterprise Linux as Container Images

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39:34
Cappuccino with HR • over 1 year ago

Recruiting in 2025: Will AI Help or Take Over?

Rudi Bauer, Jan Tegze

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26:53
Europe 2026 Virtual • about 1 month ago

AI Agents & Agentic AI

Xavier Sala Presas

Successful talent development in tech: A joint journey of executives and talents thumbnail
22:39
WWC 2025 • 12 months ago

Successful talent development in tech: A joint journey of executives and talents

Alexander Weißhaupt, Stefan Menschner, Tabitha Kleine, Vanessa Zellien

Exploring BOS: The Blockchain Operating System by NEAR Protocol thumbnail
24:23
WWC 2023 • almost 3 years ago

Exploring BOS: The Blockchain Operating System by NEAR Protocol

Andrej Šarić

Physical AI: The Era of Intelligent Machines thumbnail
30:12
WWC Europe 2026 • about 1 month ago

Physical AI: The Era of Intelligent Machines

Clemens Wasner, Dr. Ramin Hasani, Vinesh Sukumar, Zohar Fox

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