IT-Support 1st Level
DIS AG
Heidelberg, Germany
3 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
€35,000.0 - €43,500.0
Working hours
Shift work
Job source
Tech stack
Issue Tracking Systems
Computer Equipment
Information Technology
Operational Systems
Job description
- Full-timeEmployment type: Full-time
- €35,000 - €43,500 (XING estimate)
- On-site
- Be an early applicant, * Erste Anlaufstelle bei IT-Störungen oder Anwender-Problemen im Hard- und Softwarebereich
- Problemerfassung und Dokumentation mithilfe eines Ticketsystems
- Entgegennahme von Anrufen
- Weiterleitung von komplexen Anfragen
- Grundlegende Diagnose und einfache Fehlerbehebung, * Flexible Arbeitszeiten
- Gesundheitsvorsorge
- Weiterbildungsmöglichkeiten
- Teamevents
- Mitarbeiterrabatte
- Betriebliche Altersvorsorge
Requirements
- Abgeschlossene Ausbildung oder Studium im Bereich Informatik, Informationstechnologie oder vergleichbare Qualifikation
- Problemlösungskompetenz
- Kenntnisse in Computerhardware, Betriebssystemen, Netzwerken und Standardsoftware
- Teamfähigkeit
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