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IT-Mitarbeiter im 3rd Level Support

DIS AG
Mannheim, Germany
5 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Shift work
Job source
www.adzuna.de

Tech stack

Microsoft Windows Issue Tracking Systems Information Technology

Job description

  • Entwicklung und Implementierung temporärer Lösungen zur Aufrechterhaltung des Betriebs

Sie analysieren und beheben komplexe IT-Probleme, die von den Kollegen des 1st und 2nd Level Supports nicht gelöst werden konnten Erstellung sowie Pflege von technischen Dokumentationen und Arbeitsanweisungen Enge Zusammenarbeit mit Entwicklern und anderen Abteilungen zur Entwicklung nachhaltiger technischer Lösungen

Requirements

  • Abgeschlossene IT-Ausbildung (z.B. Fachinformatiker) oder vergleichbare Qualifikation

Umfangreiche IT-Kenntnisse, insbesondere in Windows-Betriebssystemen und Microsoft 365 Erfahrung mit Ticketsystemen Service- und kundenorientiertes Handeln Strukturierte, lösungsorientierte Arbeitsweise und ein freundliches, teamorientiertes Auftreten

Benefits & conditions

  • Flexible Arbeitszeiten mit Homeoffice-Möglichkeit

Attraktive Sport- und Gesundheitsprogramme Option auf betriebliche Altersvorsorge

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.adzuna.de

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