ICT Workplace Engineer

CROWDCONSULTANTS
Frankfurt am Main, Germany
7 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
5 years minimum
Compensation
€76,500.0 - €110,000.0
Working hours
Regular working hours
Languages
English
Job source

Tech stack

Microsoft Windows BASIC (Programming Language) Desktop Computing Networking Hardware SAP (Applications) User Environment Management Peripherals Microsoft InTune Deployment Automation Laptops Hardware Asset Management

Job description

  • Deploy, configure, and maintain desktops, laptops, mobile devices, and peripherals
  • Perform hardware troubleshooting, diagnostics, and basic repairs
  • Support device provisioning using Microsoft Intune and Windows Autopilot
  • Manage hardware inventory and asset lifecycle activities
  • Coordinate equipment replacement and deployment campaigns
  • Support meeting room technologies and conferencing equipment
  • Provide first-level support for printing services and end-user hardware
  • Maintain accurate asset and stock records
  • Collaborate with service desk and technical teams to ensure service continuity

Requirements

  • Minimum 5 years of experience in ICT Hardware Support or End User Computing environments
  • Experience with device deployment, configuration and lifecycle management
  • Strong knowledge of Microsoft Intune and Windows Autopilot
  • Experience supporting laptops, desktops, mobile devices and peripherals
  • Experience with inventory management and asset tracking
  • Strong customer service and communication skills
  • Ability to work independently and within an international team
  • Fluent English, both written and spoken

The following would be considered an asset:

  • Dell Certified Technician
  • CompTIA A+
  • ITIL Foundation certification
  • SAP inventory management experience
  • Knowledge of structured cabling and networking hardware

Benefits & conditions

  • Shape the future of work: We’re a diverse team consistently 5-star rated on Glassdoor and Kununu, and celebrated with multiple New Work Pioneer awards - ready to help shape your own path of growth and happiness
  • Set your individual hours: Our tandem-approach helps you to adapt to your rhythm - early bird or night owl, work through or take breaks, work when you are at your best
  • Custom-build benefits stack: We help you craft your own menu - performance bonuses, extra vacation, sabbaticals, mobility support, child/pet care, etc, whatever matters to you
  • Unlimited earning potential - Our uncapped commissions have no territorial boundaries - Idealist, Opportunist, Materialist, your impact directly drives your income
  • Accellerate your personal development - Profit from our elite C-level network - coaching, mentoring, training, certifications, whatever helps you grow personal and professional

About the company

CROWDCONSULTANTS

Consulting

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