Oracle Cx Field Service Manager, Functional Transformation

Experteer Overview In this role you drive Fusion Field Service Cloud implementations for clients, serving as the main client contact and guiding requirement gathering, design, and sprint demos. You lead an onshore functional team, bridging business problems with technical solutions and ensuring high-quality delivery. You’ll contribute to Deloitte’s Sales & Service mission by enabling transformation through Oracle Field Service expertise and cross-functional collaboration. This is a hands-on, client-facing leadership role with impact on project outcomes and client value. Compensation / Benefits * Lead onshore functional team delivering Fusion Field Service Cloud implementations and enhancements * Serve as primary client contact for requirement clarifications, personas, and process flows * Guide backlog grooming, solution designs, and articulate business during sprint demos * Collaborate with cross-functional teams to deliver end-to-end field service solutions * Manage multiple projects/workstreams and ensure timely delivery * Maintain high-quality deliverables through meticulous attention to detail * Build and sustain professional client relationships and provide clear guidance to team Tasks * 8+ years of relevant experience in consulting or industry roles * minimum of 6 years consulting in Oracle Field Service operations * 3+ years leading multiple project teams concurrently * Bachelor’s degree in Computer Science, Engineering, or equivalent * ability to travel up to 50% * experience in fast-paced client environments * strong communication and relationship-building skills Key requirements * broad range of benefits

client-facing and ensure timely delivery * Maintain high-quality deliverables through meticulous attention to detail * Build and sustain professional client relationships and provide clear guidance to team Tasks * 8+ years of relevant experience in consulting or industry roles * minimum of 6 years consulting in Oracle Field Service operations * 3+ years leading multiple project teams concurrently * Bachelor’s degree in Computer Science, Engineering, or equivalent * ability to travel up to 50% * experience in fast-paced client environments * strong communication and relationship-building skills Key requirements * broad range of benefits