Oracle Cx Field Service Manager, Functional Transformation

Deloitte T.T.L.
Chicago, IL, United States
12 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Working hours
Regular working hours

Tech stack

Cloud Engineering Oracle (Applications) Information Technology

Job description

Experteer Overview As a Deloitte Manager, you will lead an onshore functional team delivering Fusion Field Service Cloud implementations and enhancements. You will leverage Oracle Field Service expertise to gather requirements, design processes and backlogs, and present demos to stakeholders. You work with a cross-functional team to drive customer transformation through cloud-based field service solutions and strategic engagements. This role offers impact by shaping service experiences for clients while coordinating with a broader Sales & Service practice. You will operate in a fast-paced, collaborative environment, guiding multiple workstreams and ensuring high-quality delivery. Compensation / Benefits * Lead onshore functional team for Fusion Field Service Cloud implementations and enhancements * Facilitate requirements gathering, personas, and process flow design * Guide backlog grooming, solution design, and sprint demos * Maintain strong client relationships and clear project guidance * Manage multiple tasks and teams in a fast-paced environment * Provide clear guidance and ensure quality of work Tasks * 8+ years in a consulting or industry role with at least 6 years in Oracle Field Service operations * 3+ years leading multiple project teams concurrently * Bachelor’s degree in Computer Science, Engineering, or equivalent * Ability to travel up to 50% * Strong communication and relationship-building skills * Capacity to manage deadlines and prioritize tasks * Ability to guide teams and deliver in agile environments Key requirements *

Requirements

guidance * Manage multiple tasks and teams in a fast-paced environment * Provide clear guidance and ensure quality of work Tasks * 8+ years in a consulting or industry role with at least 6 years in Oracle Field Service operations * 3+ years leading multiple project teams concurrently * Bachelor’s degree in Computer Science, Engineering, or equivalent * Ability to travel up to 50% * Strong communication and relationship-building skills * Capacity to manage deadlines and prioritize tasks * Ability to guide teams and deliver in agile environments Key requirements *

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