Oracle Cx Field Service Manager, Functional Transformation

Experteer Overview As a Deloitte Manager, you will lead an onshore functional team delivering Fusion Field Service Cloud initiatives. You act as the Oracle Field Service expert and primary client contact, guiding requirements, personas, process flows, backlog grooming, and solution designs, while communicating progress during sprint demos. You contribute to a global Sales & Service transformation that combines strategy, technology, and creativity to improve customer experiences. This role offers impact across clients, teams, and complex digital implementations with a clear focus on delivering value. Compensation / Benefits * Lead onshore Fusion Field Service Cloud implementations and enhancements * Serve as primary client contact for requirements gathering and clarifications * Build personas and process flows to inform designs * Guide backlog grooming and solution design activities * Articulate business requirements and progress during sprint/feature demos * Coordinate with cross-functional teams to deliver multiple projects * Manage multiple tasks in a fast-paced environment * Provide clear guidance to team members and stakeholders Tasks * 8+ years relevant consulting or industry experience, with at least 6 years in Oracle Field Service operations * 3+ years of experience leading multiple project teams * Bachelor’s degree in Computer Science, Engineering, or equivalent * Ability to travel up to 50% * Strong communication and relationship-building skills * Detail-oriented with ability to meet deadlines and guide others Key requirements *

Functional teams to deliver multiple projects * Manage multiple tasks in a fast-paced environment * Provide clear guidance to team members and stakeholders Tasks * 8+ years relevant consulting or industry experience, with at least 6 years in Oracle Field Service operations * 3+ years of experience leading multiple project teams * Bachelor’s degree in Computer Science, Engineering, or equivalent * Ability to travel up to 50% * Strong communication and relationship-building skills * Detail-oriented with ability to meet deadlines and guide others Key requirements *