Oracle Cx Field Service Manager, Functional Transformation

Experteer Overview In this role you lead an onshore functional team delivering Fusion Field Service Cloud projects for Oracle, acting as the primary client liaison for requirements, process design, and sprint demos. You’ll shape personas, flows, and backlog guidance while ensuring high-quality delivery and stakeholder alignment. You contribute to Deloitte’s Sales & Service drive by blending strategy, technology, and creativity to transform customer experiences. The opportunity combines hands-on Oracle Field Service expertise with leadership to deliver scalable cloud implementations at scale. Compensation / Benefits * Lead an onshore functional team in Fusion Field Service Cloud implementations and enhancements * Serve as primary client contact for requirements clarification, persona/workflows, and backlog grooming * Design solutions and articulate business needs during sprint demos and feature reviews * Guide cross-functional collaboration and ensure delivery quality across projects * Prioritize and manage multiple tasks in a fast-paced environment while meeting deadlines * Build and sustain professional client relationships and mentor team members * Provide clear technical and business guidance to junior staff and stakeholders Tasks * 8+ years relevant experience in a consulting or industry role with at least 6 years in Oracle Field Service operations * 3+ years leading multiple project teams simultaneously * Bachelor’s degree in Computer Science, Engineering, or equivalent * Ability to travel up to 50% on average * Proven ability to communicate clearly in writing and verbally Key requirements *

Prioritize and manage multiple tasks in a fast-paced environment while meeting deadlines * Build and sustain professional client relationships and mentor team members * Provide clear technical and business guidance to junior staff and stakeholders Tasks * 8+ years relevant experience in a consulting or industry role with at least 6 years in Oracle Field Service operations * 3+ years leading multiple project teams simultaneously * Bachelor’s degree in Computer Science, Engineering, or equivalent * Ability to travel up to 50% on average * Proven ability to communicate clearly in writing and verbally Key requirements *