Oracle Cx Field Service Manager, Functional Transformation

Experteer Overview In this role you will lead a onshore functional team to deliver Fusion Field Service Cloud projects for Oracle Field Service, acting as the primary client contact for requirements, designs, and sprint demos. You will apply deep Oracle Field Service expertise to shape backlogs, personas, and process flows while guiding cross-functional teams to deliver impactful service transformations. The position sits within Deloitte’s Sales & Service practice, focused on transforming customer experiences through strategy, technology, and creativity. You will work with a multidisciplinary team to drive growth and value for clients. Compensation / Benefits * Lead onshore functional team for Fusion Field Service Cloud implementations and enhancements * Serve as primary client contact for requirement gathering, clarifications, and designs * Build process flows and personas; guide backlog grooming and solution designs * Articulate business value during sprint and feature demos * Manage multiple tasks and projects in a fast-paced environment * Foster professional relationships and provide clear guidance to team members * Ensure high-quality delivery with meticulous attention to detail * Support travel up to 50% as required Tasks * 8+ years in a consulting or industry role with at least 6 years in Oracle Field Service operations consulting * 3+ years leading multiple project teams on relevant engagements * Bachelor’s degree in Computer Science, Engineering, or equivalent * Ability to travel up to 50% * Strong communication and relationship-building skills * Ability to lead and prioritize in dynamic environments * Meticulous attention to quality and deadlines * Independence and collaborative teamwork skills Key requirements *

and multiple tasks and projects in a fast-paced environment * Foster professional relationships and provide clear guidance to team members * Ensure high-quality delivery with meticulous attention to detail * Support travel up to 50% as required Tasks * 8+ years in a consulting or industry role with at least 6 years in Oracle Field Service operations consulting * 3+ years leading multiple project teams on relevant engagements * Bachelor’s degree in Computer Science, Engineering, or equivalent * Ability to travel up to 50% * Strong communication and relationship-building skills * Ability to lead and prioritize in dynamic environments * Meticulous attention to quality and deadlines * Independence and collaborative teamwork skills Key requirements *