Oracle Cx Field Service Manager, Functional Transformation

Experteer Overview As an Oracle Cx Field Service Functional Manager at Deloitte, you will lead an onshore functional team delivering Fusion Field Service Cloud implementations and enhancements. You will serve as the Oracle Field Service expert and act as the main client contact to gather requirements, define personas and process flows, and guide backlog grooming and solution designs. You will articulate business value during sprint demos and ensure high-quality deliverables. This role sits within a team that blends strategy, technology, and creativity to transform customer experiences and drive growth. Compensation / Benefits * Lead onshore functional team for Fusion Field Service Cloud implementations * Serve as primary client contact for requirement gathering and clarifications * Build personas and process flows to guide design * Guide backlog grooming and solution design activities * Articulate business value during sprint demos/feature demos * Coordinate cross-functional collaboration to deliver customer outcomes Tasks * 8+ years in a consulting or industry role with at least 6 years in Oracle Field Service operations * 3+ years of experience leading multiple project teams * Bachelor’s degree in Computer Science, Engineering, or equivalent * Willingness to travel up to 50% * Ability to work independently and in teams * Strong written and verbal communication skills * Detail-oriented with strong quality focus * Ability to manage multiple tasks in a fast-paced environment * Strong interpersonal skills and professional demeanor * Ability to provide clear guidance to others Key requirements *

Cloud to deliver customer outcomes Tasks * 8+ years in a consulting or industry role with at least 6 years in Oracle Field Service operations * 3+ years of experience leading multiple project teams * Bachelor’s degree in Computer Science, Engineering, or equivalent * Willingness to travel up to 50% * Ability to work independently and in teams * Strong written and verbal communication skills * Detail-oriented with strong quality focus * Ability to manage multiple tasks in a fast-paced environment * Strong interpersonal skills and professional demeanor * Ability to provide clear guidance to others Key requirements *