Oracle Cx Field Service Manager, Functional Transformation

Experteer Overview As a Deloitte Manager, you will lead a functional onshore team delivering Fusion Field Service Cloud implementations and enhancements, serving as a client liaison to shape requirements and designs. You’ll guide backlog grooming, process flows, and sprint demos, applying deep Oracle Field Service expertise. You will work with cross-functional teams to drive successful field service transformations for clients. This role offers the chance to influence large-scale deployments and contribute to Deloitte’s Sales & Service transformation mission. Compensation / Benefits * Lead onshore functional team in Fusion Field Service Cloud implementations and enhancements * Act as primary client contact for requirement gathering, clarifications, and solution design * Develop personas and process flows; guide backlog grooming and sprint demos * Articulate business value during sprint/feature demos; ensure high quality deliverables * Build and sustain client relationships; manage multiple tasks and projects in a fast-paced environment * Provide clear guidance to team members and steer projects or workstreams * Collaborate with cross-functional teams to deliver end-to-end field service transformations Tasks * 8+ years of relevant experience in consulting or industry, with at least 6 years in Oracle Field Service operations * 3+ years leading multiple project teams on relevant engagements * Bachelor’s degree in Computer Science, Engineering, or equivalent * Ability to travel up to 50% * Strong written and verbal communication, attention to detail, and relationship-building skills * Ability to work independently and in teams, manage priorities, and meet deadlines * Experience with requirement gathering, backlog management, and sprint demos Key requirements *

multiple tasks and projects in a fast-paced environment * Provide clear guidance to team members and steer projects or workstreams * Collaborate with cross-functional teams to deliver end-to-end field service transformations Tasks * 8+ years of relevant experience in consulting or industry, with at least 6 years in Oracle Field Service operations * 3+ years leading multiple project teams on relevant engagements * Bachelor’s degree in Computer Science, Engineering, or equivalent * Ability to travel up to 50% * Strong written and verbal communication, attention to detail, and relationship-building skills * Ability to work independently and in teams, manage priorities, and meet deadlines * Experience with requirement gathering, backlog management, and sprint demos Key requirements *