Oracle Cx Field Service Manager, Functional Transformation

Experteer Overview In this role you will lead an onshore functional team delivering Fusion Field Service Cloud implementations. You will act as the primary client contact, guiding requirements, process design, backlog grooming, and solution demos. You will translate business needs into actionable designs and ensure high-quality delivery in a fast-paced environment. You will collaborate with cross-functional teams to support Deloitte’s global Sales & Service mission and drive transformative customer experiences. This role offers meaningful impact through shaping field service solutions at scale with Oracle technology. Compensation / Benefits * Lead onshore functional team for Fusion Field Service Cloud implementations and enhancements * Serve as primary client contact to gather requirements and clarify needs * Build personas and process flows to guide designs * Guide backlog grooming and solution design activities * Articulate business context and value during sprint and feature demos * Collaborate with cross-functional teams to ensure successful delivery * Manage multiple tasks and projects in a dynamic environment * Provide clear guidance and mentorship to team members Tasks * 8+ years in a consulting or industry role with at least 6 years in Oracle Field Service operations * 3+ years leading multiple project teams on relevant engagements * Bachelor’s degree in Computer Science, Engineering, or equivalent * Ability to travel up to 50% on average * Strong communication and relationship-building skills * Proven ability to lead projects or workstreams * Attention to detail and quality of work * Ability to meet deadlines and provide clear guidance to others Key requirements * broad range of benefits * professional development * opportunity for travel * discretionary annual incentive program * inclusive culture

• Collaborate with cross-functional teams to ensure successful delivery * Manage multiple tasks and projects in a dynamic environment * Provide clear guidance and mentorship to team members Tasks * 8+ years in a consulting or industry role with at least 6 years in Oracle Field Service operations * 3+ years leading multiple project teams on relevant engagements * Bachelor’s degree in Computer Science, Engineering, or equivalent * Ability to travel up to 50% on average * Strong communication and relationship-building skills * Proven ability to lead projects or workstreams * Attention to detail and quality of work * Ability to meet deadlines and provide clear guidance to others Key requirements * broad range of benefits * professional development * opportunity for travel * discretionary annual incentive program * inclusive culture