IT Field Technician

Job Cloud Inc.

Port St. Lucie, FL, United States

2 months ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience required

1 year minimum

Compensation

$40,000.0 - $60,000.0

Working hours

Regular working hours

Job source

indeed.com

Tech stack

Microsoft Windows Computer Networks Virtual Private Networks (VPN) Windows PowerShell Software Engineering Virtual Local Area Networks Network Switches Internet Protocol Telephony Information Technology PfSense

Job description

Install and configure hardware and software components remotely or onsite
Update/change/maintain Email and Groups for Microsoft 365 and other systems using powershell and other tools. Must be able to work in Powershell.
Setup and upgrade systems (hardware and software)
Wiring and connecting network switches and other devices including configuring vlans, VPNs and other advanced networking techniques. Configuration of PFSense and Unifi products is a big plus.
Assist in configuring printers, scanners and other peripherals.
Connect and troubleshoot VOIP phone systems; program PBXs, update systems via cloud management tools. Knowledge of GDMS and Asterisk based systems a big plus.
Troubleshoot hardware and software issues especially remotely via phone & RMM

Requirements

Do you have experience in Windows?, Do you have a Associate’s degree?, * Associates’ degree in computer science or engineering or related field, preferred

A+ Certification, required
2+ years of experience in a similar role
Experience troubleshooting systems
Proficient with Windows 11; other OSs are helpful
Excellent written and oral communication skills
Familiar with a range of software and hardware
Willing to travel to client sites
Knowledge of HaloPSA, NinjaRMM, Guardz, ThreatLocker and more, * Computer networking: 1 year (Required)
Windows: 2 years (Required)
Customer service: 1 year (Required)

Benefits & conditions

Pulled from the full job description

401(k)
Health insurance
401(k) matching
Paid time off, * 401(k)
401(k) matching
Health insurance
Paid time off

Compensation Package:

Bonus opportunities

About the company

Cloud Choice is a leading MSP providing Business Phone, Cloud and customized IT solutions for South Florida. Our customers are professional offices that outsource the majority or all of their IT support to us. We provide IT, Networking, Cloud Services and Business Phone Systems to our clients in a comprehensive set of packages. We value customer satisfaction and our team needs to have the “heart of a servant” meaning we want our clients to be happy and productive.