Technicien support informatique N2 (H/F)

QUALIS RECRUTEMENT

Villepinte, France

2 days ago

Apply on emploi.ouest-france.fr

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Working hours

Regular working hours

Job source

emploi.ouest-france.fr

Tech stack

Wi-Fi Technology Servicenow

Job description

Prise en charge des tickets incidents et demandes

Traiter les incidents et demandes via ServiceNow
Intervention en mode planifié Incidents :
Périmètre poste de travail - imprimantes - scanner et switch
Préparation de postes
Remasterisation si besoin
Réinstallation /swap de switch sur procédures
intervention sur bornes Wifi sur procédures
Etre les yeux et les mains de l’équipe réseau si besoin.
Brassage de prise réseau si besoin Demandes :
Prise en compte de la demande
Analyse de celle-ci
Escalade si besoin vers niveau concerné
Coordination opérationnelle de 2 ou 3 acteurs si besoin

Requirements

Communicant

Proactif
Organisé

Benefits & conditions

Environnement technique :

Windows 10 / Windows 11
Borne Wifi Cisco
Swicth Cisco

About the company

Nous cherchons pour notre client un technicie support informatique N2/N3

Apply for this position

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Apply on emploi.ouest-france.fr

Prepare application

Good distractions

Talks and stories from around this role — technically off-topic, practically not.

Moments

Explore playlists

3:52 min

Comparing French work-life balance principles with international engineering practices

Chris Heilmann +2 · LIVE

56 sec

Integrating automated approval workflows into the portal

Markus Eisele · World Congress 2025

2:47 min

Exploring career opportunities and recruitment open positions

Kurt Eder · LIVE

2:27 min

Establishing a simulated technical environment for the workflow demo

Tobias Dunn-Krahn · LIVE

2:08 min

Intersecting neurodivergent support and technical operations consulting

Videos

See all

Unlocking the potential of Digital & IT at Vodafone thumbnail

30:56

World Congress 2023 • about 3 years ago

Unlocking the potential of Digital & IT at Vodafone

Ulrich Irnich

Applying Agile Principles to Incident Management thumbnail

37:33

LIVE • over 5 years ago

Applying Agile Principles to Incident Management

Tobias Dunn-Krahn

Smart, Connected, Unexpected: The Wild Side of IoT and AI thumbnail

25:29

World Congress 2024 • about 2 years ago

Smart, Connected, Unexpected: The Wild Side of IoT and AI

Pawel Skiba

AI in Production: applied AI & enterprise use cases thumbnail

29:42

World Congress 2026 Europe • about 2 months ago

AI in Production: applied AI & enterprise use cases

Mohak Chadha

Prototyping with Hardware and the Web thumbnail

30:58

World Congress 2023 • about 3 years ago

Prototyping with Hardware and the Web

George Cave

Robots are coming into the wild! Full-Stack Robotics Engineers, be ready! thumbnail

29:34

World Congress 2022 • about 4 years ago

Robots are coming into the wild! Full-Stack Robotics Engineers, be ready!

Falk-Moritz Schaefer