Program Technician

The Department of Fish and Wildlife’s Northern Region Administrative Services Program has an opening for a Program Technician in the Northern Region Headquarters office in Redding. The Program Technician provides daily customer service in person, by phone and through email on a variety of topics related to fishing and hunting in Northern California. The incumbent in this position will assist the public by answering questions and routing calls to subject matter experts on a variety of topics including: wildlife sightings, where to go fishing and hunting, fishing and hunting regulations, licenses and validations, living with nuisance wildlife, plant identification, commercial fishing regulations, and much more! The incumbent will also process payments for Lake and Streambed Alteration Permits, Private Land Management fees and various license items. The incumbent will log all Cooperative Elk and Deer Tag Applications, and coordinate with staff in the Wildlife Program, applicants, and designated hunters to issue tags. The incumbent will also assist with processing outgoing mail and ordering office supplies. Please see the attached Duty Statement with additional details.

In order to be eligible for this position, you must either be transfer eligible or take and pass the following exam.

Class Title: Program Technician

Personal Leave Program: Effective July 1, 2025, state employees are subject to temporary salary reductions ranging from 2% to 4.62% in exchange for Personal Leave Program (PLP) hours. Please note that the salary ranges listed in this Job Control may not reflect these reductions associated with the 2025 Personal Leave Program.

Please follow the link for more information regarding the 2025 Personal Leave program

Are you a people person? Do you thrive on variety in a fast-paced, work environment? If so, this may be the job for you!, Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s)., In addition to evaluating each candidate’s relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Experience using Microsoft Word and Excel. Ability to multi-task and complete assignments. Adapt to frequently changing priorities. Ability to reason and apply logic to resolve issues. Experience with public customer service. Ability to work independently with little or no supervision, work well with a team and be flexible. Ability to react calmly and exercise good judgment under pressure.

Department of Fish and Wildlife (CDFW) employees are committed to managing and protecting California’s diverse wildlife and the habitats upon which they depend.

California is one of the most biodiverse places on the planet. As such, CDFW values diverse employees working together to protect nature for all Californians. CDFW is committed to fostering an inclusive work environment where all backgrounds, cultures and personal experiences can thrive and connect others to our critical mission.

Join us and begin a meaningful new career! Department Website: https://www.wildlife.ca.gov