Business Operations Manager - Information Technology

The incumbent is a trusted operational partner to the CIO and IT leadership team responsible for overseeing key operational, financial, vendor-management, HR-liaison, and compliance functions that support the effective operation of the Information Technology (IT) Department. This includes, managing IT vendor relationships and contract negotiations; monitoring contract renewals, licensing, and vendor performance; coordinating Operations Expenditures (OPEX)/Capital Expenditures (CAPEX) budgets and financial reporting; and partnering with Purchasing, Finance, and Legal Departments on IT agreements. The role also manages executive dashboards, tracks departmental metrics, identifies cost-saving opportunities, and coordinates employee-related processes such as recruitment, onboarding/off-boarding, and internal communication activities. Additionally, the incumbent maintains and enforces the department’s Standard Operating Procedures (SOPs) to ensure consistency, compliance, and operational efficiency.

Do you have a valid Driver’s License license?, Do you have experience in Vendor relationship management?, Do you have a Bachelor’s degree?, Bachelor’s Degree in Business Administration, Information Technology, Public Administration, Management Information Systems, Finance, or a related field is required; a Master’s Degree in a related discipline is preferred. A minimum of five (5) years of progressive experience in IT business operations, vendor management, contract administration, budgeting, or similar administrative and operational functions, with at least three (3) years of supervisory experience overseeing administrative or business support staff is required. Candidates must demonstrate experience managing OPEX/CAPEX budgets, financial reporting, procurement workflows, contract or licensing processes, and serving as an HR liaison for recruitment, onboarding/off-boarding, and performance evaluation compliance. Considerable experience with IT service management systems and enterprise platforms such as Microsoft Office Suite, ServiceNow, Webex, and SaaS systems is required, along with experience developing and maintaining SOPs and operational controls. Demonstrate excellent written and verbal communication, organizational, analytical, and interpersonal skills. Must possess a valid Florida Driver’s License, be able to travel to all STOF Reservations, and be able to work a flexible schedule including evenings, weekends, and holidays.., * Bachelor’s (Required)

Experience:

• IT: 5 years (Required)
• Management: 3 years (Required)

Ability to Commute:

• Hollywood, FL 33024 (Required)

Pulled from the full job description

• 401(k)
• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Dental insurance
• Life insurance, * 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance