Desktop Support Technician - II

SYBEX INCORPORATED

Houston, TX, United States

about 1 month ago

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Role details

Contract type

Temporary to permanent

Employment type

Full-time (> 32 hours)

Working hours

Regular working hours

Job source

www.indeed.com

Tech stack

Active Directory System Center Configuration Manager Microsoft InTune Deployment Automation Servicenow

Job description

SCCM administration and support
Troubleshoot blue screen errors
Video conference room support
Handle ServiceNow service requests and incident tickets
Active Directory management
Adherence to SLAs and incident management processes
Inventory management
Mobile Device Management (MDM), Microsoft Intune, and Autopilot
Hardware break/fix support
Network printer support

Requirements

Are you willing to work as an independent contractor (1099)?
How many years of experience do you have in Desktop Support?
How many years of experience do you have with ServiceNow?

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Good distractions

Talks and stories from around this role — technically off-topic, practically not.

Moments

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Developer experience and project variety at scale

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Videos

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Applying Agile Principles to Incident Management thumbnail