Ecommerce Coordinator

T&C Surf Designs is currently looking for a full-time Ecommerce Coordinator to join our team. This individual will collaborate and work closely with our Ecommerce, Merchandising and Marketing teams. The Ecommerce Coordinator will assist in the day-to-day operations and marketing. Ideal candidates will have experience with ecommerce operations and marketing. T&C is seeking an individual who is looking to grow as an ecommerce professional, can thrive in a fast-paced environment and possesses the ability to find creative ways to get the job done., You will be reporting to the Ecommerce Manager and assisting the Ecommerce Team in the following areas:

· Upload and update products and ensure accurate copy, prices, images, product descriptions are displayed and merchandised.

· Input complex product data including size charts, color swatches, and material details.

· Basic skills in Photoshop and Illustrator for product upload touch ups and image resizing.

· Manage customer service emails daily and ensure all inquiries are answered and handled.

· Support inventory management, track incoming products and samples, pull and prepare products for photoshoots.

· Merchandise website to ensure it is up to date with product, inventory, and marketing collateral.

· Ambassador liaison (to build product packages and ship content).

· Manage and maintain department documentation, files, procedures and workflows.

· Proactively identify opportunities to improve organization, efficiency, and communication.

· Create, update and streamline processes, templates and resources to support the department’s evolving needs, technological advancements, and rapidly changing ecommerce environment.

· Perform other duties as assigned.

· Bachelor’s degree in Business, Marketing or related field (relevant work experience may be considered in lieu of the educational requirements).

· 1-3 years’ work experience in ecommerce and/or retail operations.

· Required experience with Adobe Photoshop and Illustrator.

· Required basic Excel skills.

· Basic understanding of digital marketing or SEO/AEO basics.

· Experience with Shopify Platform is a plus.

· Copywriting skills are a plus.

· Detail-oriented, organized, and able to multi-task and meet deadlines in a fast-paced environment.

· Possess a positive, can-do attitude that looks for solutions to problems and is always willing to pitch in where needed.

Pulled from the full job description

• 401(k)
• Health insurance
• Paid time off
• Employee discount
• Vision insurance
• Dental insurance
• Flexible spending account, * 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Founded in 1971 by surfboard shaper Craig Sugihara, T&C Surf operates four divisions: Surfboard, Retail, Ecommerce and International Licensing. The Surfboard Division operates from a state-of-the art shaping facility in Wahiawa. It provides our highly skilled board shapers with the best tools for designing and producing some of the world’s most sought-after surfboards. The Retail Division includes six locations on Oahu; Ala Moana Center, Haleiwa Store Lots, Kahala Mall, Ka Makana Ali’i, Pearlridge Shopping Center and Windward Mall. The International Licensing Division has agreements around the world; including Australia, Brazil, Europe, Japan and New Zealand.