Technology Infrastructure Specialist (Data Center)

Insight Global
Greensboro, NC, United States
14 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Compensation
$58,240.0 - $72,800.0
Working hours
Regular working hours

Tech stack

Data Centers Enterprise Software Applications Bicsi Information Technology

Job description

The Technology Infrastructure Specialist is responsible for the design, implementation, operation, maintenance, and strategic planning of the University’s physical technology infrastructure that supports enterprise networking, communications, research computing, and enterprise information systems.

This position serves as the steward of the University’s Layer 1 infrastructure and technology facilities, including fiber optic backbone systems, structured cabling, telecommunications spaces, data center infrastructure, critical power systems, and associated support facilities. The role ensures that the physical infrastructure supporting network, telecommunications, security, research, and enterprise technology services remains reliable, scalable, secure, and aligned with institutional standards and future growth requirements.

The Technology Infrastructure Specialist collaborates with Information Technology Services, Facilities Management, architects, engineers, contractors, vendors, and campus departments to design, implement, protect, and maintain the infrastructure necessary to support University technology operations. Responsibilities include management of outside plant and inside plant cabling systems, telecommunications rooms, data center facilities, Uninterruptible Power Supply (UPS) systems, environmental support systems, infrastructure documentation, construction project coordination, and lifecycle planning for critical technology assets.

The position serves as the University’s primary technical resource for physical technology infrastructure and provides leadership in the development of standards, design practices, capacity planning, resiliency initiatives, and capital improvement projects that support the long-term sustainability of the University’s technology environment.

Requirements

  • Three or more years of experience supporting enterprise telecommunications, outside plant infrastructure, or data center operations.
  • Experience with structured cabling systems and fiber optic infrastructure.
  • Backbone design, maintenance, telecommunications pathways and spaces
  • Fiber testing, documentation, and infrastructure management
  • Experience supporting data center facilities and critical technology environments.
  • Experience with UPS systems, environmental monitoring systems, and telecommunications facilities. Experience working in higher education, healthcare, research, or large enterprise environments.

Nice to Have Skills & Experience

  • Bachelor’s degree in Information Technology, Telecommunications, Engineering, Computer Science, or related field.
  • Any combination of the following certifications:
  • BICSI Installer, Technician, or RCDD certification preferred.
  • Fiber optic splicing and testing certifications preferred.
  • APC, Eaton, Vertiv, or Schneider Electric UPS training/certifications
  • OSHA construction safety training desirable.
  • Certified Fiber Optic Technician (CFOT) or equivalent
  • Corning or CommScope certifications

Benefits & conditions

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

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Apply on jobs.insightglobal.com
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