IT Support Technician

Everforth Apex

Las Vegas, NV, United States

22 days ago

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Role details

Contract type

Temporary to permanent

Employment type

Full-time (> 32 hours)

Experience level

Experienced

Experience required

2 years minimum

Compensation

$62,400.0 - $66,560.0

Working hours

Regular working hours

Job source

www.dice.com

Tech stack

Business Systems Desktop Computing Network Architecture Wireless Networks Software Troubleshooting Peripherals Computer Equipment Laptops Servicenow

Job description

Hospitality client seeking an IT Support Technician to support technology operations at its Las Vegas resort and casino properties. This role provides desktop support, networking assistance, project support, and regional technology support for nearby locations throughout the western United States., * Provide technical support for end users, business systems, desktops, laptops, and peripherals.

Troubleshoot hardware, software, and connectivity issues.
Support network infrastructure and wireless networking initiatives.
Perform structured cabling and connectivity troubleshooting.
Work with ServiceNow tickets and support requests.
Support ongoing infrastructure and technology upgrade projects.
Collaborate with on-site IT teams while maintaining ownership of assigned systems and support responsibilities.
Travel to regional Westgate properties as needed for deployments, upgrades, and support activities.
Maintain documentation and provide excellent customer service to resort staff.

Requirements

2+ years of desktop support, help desk, or IT support experience.
Strong understanding of PC hardware, software, and troubleshooting methodologies.

About the company

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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