TS/SCI Network Monitoring

Insight Global is looking for a TS/SCI Network Monitoring Specialist for the pentagon. Responsible for monitoring systems and networks at critical sites, including the Pentagon, to ensure optimal performance and situational awareness for national military Command and Control (C2) systems in the National Capital Region and remote locations., * Responsible for providing technical network monitoring and performance management support of information systems operations for JSSC controlled C2 system and the assets at the JS designated critical and special interest sites. Plan, direct and coordinate Network Monitoring and Management: Oversee technical network monitoring and performance management for specific information systems. Coordinate network operations to ensure reliability and quality transmission.

• Application Administration: Manage and troubleshoot commercial applications within a designated system environment. Document outages and conduct performance analysis to ensure system functionality.
• Technical Support: Collaborate with customers and leadership to address technical issues. Provide system administration support and offer guidance on network performance.
• Problem Resolution: Identify and resolve network problems, keeping management and customers informed. Advise on network performance improvements.
• Performance Monitoring: Monitor network, server, and application availability. Collect performance data and identify potential issues using diagnostic tools.
• Incident Management: Triage network-related incidents and develop strategies for improvement. Document outages and ensure proper notifications.
• System Maintenance: Run batch jobs or scripts to maintain system uptime. Analyze performance data and recommend solutions.
• Coordination: Coordinate with designated sites for performance monitoring and troubleshooting. Assist with SNMP configuration and software installation.
• Judgment and Planning: Exercise independent judgment in achieving contract objectives. Anticipate customer needs and plan system upgrades accordingly.
• Resource Management: Monitor resource usage to optimize network availability and minimize costs. Communicate effectively with users and external organizations.
• Compliance: Ensure compliance with safety, security, and other protocols. Stay updated on training and certification requirements.

High School Diploma 5 years of technical experience - support, administration, Network Monitoring

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.