IT Site Support Specialist

We’re seeking an IT Site Support Specialist to join

a growing team supporting end users in a fully onsite environment. This role is

ideal for someone who enjoys hands-on technical support, troubleshooting user

issues, and delivering excellent customer service.

What You’ll Be Doing

• Provide onsite technical support for end users and resolve hardware, software, and network-related issues.
• Handle Tier 1 and Tier 2 support requests, including:
• Password resets
• User permissions and access issues
• Printer and network device troubleshooting
• PC hardware and software support
• Escalate and resolve more complex technical issues when needed.
• Communicate effectively with both technical and non-technical users.
• Participate in IT projects and initiatives to expand your technical skills and career growth opportunities.
• Maintain a strong customer-service mindset while supporting employees across the organization., Leadership Accounting Procurement Coordinating Supply Chain Repossession Communication Outbound Calls Problem Solving Customer Service Microsoft Office Automotive Finance Process Improvement Organizational Skills Overcoming Objections Call Center Experience IBM Rational ClearCase Service-Level Agreement Artificial Intelligence Persuasive Communication +0 Shipping Specialist Aston Carter

Indianapolis, IN*On-Site

Sales Finance Chargeback Accounting Warehousing Procurement Palletizing Coordinating Supply Chain Staging Area Communication Cycle Counting Microsoft Excel Computer Literacy Microsoft Outlook Artificial Intelligence +0 Login | JoinContact

Communication Professionalism Customer Service Technical Issues Operating Expense Business Valuation Networking Hardware Willingness To Learn, * Desktop Support / IT Support experience

• Troubleshooting hardware and software issues
• Strong customer service and communication skills
• Active Directory experience
• Ability to work independently in an onsite support environment
• Comfortable supporting users at all levels, including leadership

Nice-to-Have Skills

• Windows support
• Office 365
• ServiceNow
• Help Desk / Service Desk experience
• PC support and hardware troubleshooting, * A positive, professional attitude and strong communication skills
• Someone confident in their technical abilities while remaining patient and customer-focused
• A “jack-of-all-trades” mentality with the willingness to learn new technologies
• A team player who wants to grow and advance within IT, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors., Salts Aviation Machinery Housekeeping Finished Good Stock Rotation Data Recording Forklift Truck Quality Control Health Advocacy Safety Standards Vision Insurance Food Manufacturing Time Off Management Industrial Equipment Packaging And Labeling Bulk Material Handling Artificial Intelligence Discounts And Allowances Standard Operating Procedure Good Manufacturing Practices Employee Assistance Programs Troubleshooting (Problem Solving)

• Training: First week will be spent in Wisconsin for training (all travel expenses paid).
• Work Breakdown: Approximately 90% ticket-based support and 10% project work.
• Excellent opportunity for career growth, with a company culture that promotes from within

Job Type & Location

This is a Contract to Hire position based out of Pittsboro, IN. Pay and Benefits

The pay range for this position is $20.00 - $35.00/hr.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.