Tier 2 Field IT Support Technician (Contract)

• Work in a modern Microsoft cloud-managed environment utilizing Entra ID, Intune, Company Portal, and Microsoft 365.
• Gain hands-on exposure to endpoint management, device compliance, and cloud-based support operations.
• Partner directly with experienced technology leadership and senior IT professionals.
• Enjoy a highly visible role supporting multiple business locations and operational teams.
• Take ownership of meaningful Tier 2 support work beyond a traditional help desk position.
• Make an immediate impact by helping improve device management, inventory accuracy, and support processes.
• Expand your experience with Microsoft Autopilot, mobile device management, and cloud endpoint technologies.
• Work independently while contributing to a broader technology stabilization initiative.
• Flexible schedule after the initial onboarding period, with hours adjusted based on business demand., * Provide onsite Tier 2 IT support across multiple locations.
• Provision, deploy, troubleshoot, recover, and reassign Windows laptops and desktops.
• Support Microsoft Entra ID, Intune, Company Portal, Microsoft 365, and cloud-managed endpoints.
• Troubleshoot device compliance, authentication, application deployment, and endpoint health issues.
• Support mobile devices, printers, docking stations, conference room technology, Wi-Fi, VPN, and general connectivity issues.
• Maintain accurate asset inventory, equipment records, documentation, and escalation notes.

• 3+ years of desktop support, field support, endpoint support, systems support, or related IT experience.
• Hands-on experience with Microsoft Entra ID, Microsoft Intune, Company Portal, Microsoft 365, and Windows 10/11.
• Experience troubleshooting endpoint enrollment, device compliance, application deployment, and cloud-managed environments.
• Reliable transportation with the ability to travel between Marietta and Fairburn, Georgia.

$30 - $40 an hour - Part-time, Full-time, Contract, Pulled from the full job description

• Flexible schedule, Salary: $30-40 / hour

Onsite: Marietta & Fairburn, GA (Travel Between Sites Required) Schedule: Approximately 40 hours/week for the first two weeks, then 15-20 hours/week based on support demand.