Full Stack Development

Research Marketing Operations Accounting Oil and Gas Professionalism Case Management Digital Channels Business Valuation Full Stack Development Call Center Experience Artificial Intelligence Business Transformation Service Delivery Improvement, Serve as the primary point of contact for owner inquiries via phone, email, and digital channels. Research and resolve a wide range of inquiries including:

• Ownership and title questions
• Revenue and payment inquiries
• Tax documentation (1099s, W-9s)
• Property and well-related issues
• Accurately document all interactions within the case management system, ensuring full visibility and traceability
• Proactively follow up on open or unresolved cases to ensure timely resolution
• Partner cross-functionally with Land, Accounting, Marketing, and Operations teams to resolve complex issues
• Identify and escalate systemic issues, recurring inquiries, and process breakdowns
• Contribute to improving service delivery by providing insight into call drivers, trends, and owner pain points
• Maintain a high standard of professionalism, empathy, and accuracy in all owner interactions

• Any extensive experience in the following areas: Case Management, Legal, Technical Support,
• 3+ years of call center experience, taking inbound or making outbound calls
• Any experience talking to business owners
• Experience handling calls in Oil & Gas, Power/Energy, or Human Resource industries

Key Skills

• Critical Thinking
• Investigative
• Data Analysis/Analytical
• Problem Solving, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.