Full Stack Development
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Role details
Tech stack
Job description
Work hours - Stagger teams: start 6:30 to 8am then 8 hour day., Job duties: This person will be hired on as a Tier 1 Support Technician. Their primary responsibility is phone support and ticket assignments and if there is time they will help with training and higher level tasks. There are a lot of software and hardware fixes, replacing monitors, printer fixes on DHCP and getting IP address and printed off the network and replacing printers. They could also help with hardware deployments supporting rollouts and refresh projects. Will work with new hires to help onboard with IT equipment. They will work from the ServiceNow ticketing system to respond to requests, support walk up users, respond to MS Teams messages. They will meet and support users in the plant as needed. There are approximately 2K users. They will work closely with the level 2 support team members., Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs Help Desk Analyst | Tier 1 Support TEKsystems
Columbus, IN*On-Site
Operations ServiceNow Communication Phone Support IP Addressing Issue Tracking Microsoft Azure Problem Solving Microsoft Teams Customer Service Active Directory Business Valuation Full Stack Development Artificial Intelligence Business Transformation Microsoft Exchange Servers Troubleshooting (Problem Solving) Dynamic Host Configuration Protocol (DHCP) +0
Requirements
Communication Phone Support IP Addressing Issue Tracking Microsoft Azure Problem Solving Microsoft Teams Customer Service Active Directory, Microsoft Exchange Servers Troubleshooting (Problem Solving) Dynamic Host Configuration Protocol (DHCP), Technologies / experience: W10 / W11, O365, imaging, Active Directory, DHCP, MS exchange, Azure, SW and HW troubleshooting, Customer service., Help desk support, Customer service, Phone support, Excellent customer service and communication skills. Problem solver. Great team player and attitude. Job Type & Location, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
About the company
We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
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