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IT-Support Spezialist - Köln

Aschert & Bohrmann GmbH
Köln, Germany
1 day ago
Apply on aschert-bohrmann.de
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source
aschert-bohrmann.de

Tech stack

Computer Literacy Handheld Computer Issue Tracking Systems Citrix Systems Laptops

Job description

Professionelle Übernahme des Anwendersupport, inklusive 2nd Level Support für gängige Microsoft Produkte Installation und Konfiguration von Arbeitsplätzen (Hard- und Software in den Bereichen PCs, Laptops und mobile Endgeräte) Fachmännische Unterstützung von Servermigrationen im Citrix- und Microsoftumfeld Bearbeitung von Tickets sowie Klassifizierung und Analyse der Störungsmeldungen, inklusive der Dokumentation von aufgetretenen Fehlersituationen

Requirements

Erfolgreich abgeschlossene Berufsausbildung als Fachinformatiker oder vergleichbare Qualifikation Erste Berufserfahrung im obengenannten Aufgabenbereich Kenntnisse im Bereich von Client- und Serverbetriebssystemen sowie Netzwerkkenntnisse und sicherer Umgang mit Ticketsystemen Hohe technische Affinität sowie analytisches Denkvermögen

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on aschert-bohrmann.de
Prepare application

Good distractions

Talks and stories from around this role — technically off-topic, practically not.

Moments

Explore playlists

3:42 min

Addressing educational gaps and retaining early female technological talent

Rudi Bauer Rudi Bauer +1 · Cappuccino with HR

1:05 min

Establishing access through laptop farms and unwitting facilitators

George Proorocu George Proorocu · World Congress 2026 Europe

2:47 min

Exploring career opportunities and recruitment open positions

Kurt Eder · LIVE

1:44 min

Reevaluating the rising costs of modern mobile phone hardware

Chris Heilmann +2 · LIVE

2:35 min

Analyzing current and future IT talent shortages in Germany

Ingolf Teetz Ingolf Teetz · World Congress 2024

2:46 min

Missing equipment retrieval processes for departing employees

Jasmin Azemović Jasmin Azemović · World Congress 2026 Europe

Videos

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Tackling the Risks of AI - With AI thumbnail
29:28
World Congress 2025 • about 1 year ago

Tackling the Risks of AI - With AI

Kai Grunwitz, Klaus Bürg, Tomislav Tipurić

Agentic employees in world's most downloaded FinTech app thumbnail
30:37
World Congress 2026 Europe • 2 months ago

Agentic employees in world's most downloaded FinTech app

Sasa Fajkovic

Successful talent development in tech: A joint journey of executives and talents thumbnail
22:39
World Congress 2025 • about 1 year ago

Successful talent development in tech: A joint journey of executives and talents

Alexander Weißhaupt, Stefan Menschner, Tabitha Kleine, Vanessa Zellien

Synthetic Insiders: The New AI Risk to Your Org thumbnail
24:46
World Congress 2026 Europe • 2 months ago

Synthetic Insiders: The New AI Risk to Your Org

George Proorocu

Diversity Matters: ÖBB’s Innovative Approach and why we need Queer Thinking in IT thumbnail
47:41
LIVE • about 2 years ago

Diversity Matters: ÖBB’s Innovative Approach and why we need Queer Thinking in IT

Nina Strempfl, Georg Mayer

The Developer Workstation Blind Spot: Why Your Security Stack Can't See What Matters Most thumbnail
24:33
World Congress 2026 Europe • 2 months ago

The Developer Workstation Blind Spot: Why Your Security Stack Can't See What Matters Most

Marcus Wermuth

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