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Fachinformatiker für den 2nd-Level-Support

Per Zukunft GmbH & Co. KG
Berlin, Germany
7 days ago
Apply on www.xing.com
Prepare application

Role details

Contract type
Permanent contract
Employment type
Part-time / full-time
Compensation
€37,000.0 - €51,000.0
Working hours
Shift work
Languages
English, German
Job source
www.xing.com

Tech stack

Issue Tracking Systems Cloud Services Information Technology

Job description

  • Full-timeEmployment type: Full-time
  • €37,000 - €51,000 (XING estimate)
  • On-site
  • Be an early applicant, * Unterstützung des 2st-Level-Supports und der Cloud Service Provider in allen Belangen
  • Betreuung der Mitarbeiter
  • Annahme und Erstellung von Tickets
  • Kontinuierliche Optimierung des Ticketsystems
  • Erfassung der Resultate zur nachhaltigen Verbesserung der Prozesse

Requirements

  • Gerne eine abgeschlossene Ausbildung im IT-Bereich
  • Erweiterte Kenntnisse im technischen Support sowie im Software-Support, ebenso Kenntnisse mit Ticket-Systemen
  • Bereitschaft zur Schichtarbeit
  • Verhandlungssichere Deutsch- und Englischkenntnisse

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.xing.com
Prepare application

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