IT Support Analyst

Our client, a world leader in semiconductors, is looking for an “IT Support Analyst” based out of Austin, TX., This position provides hands-on technical support for corporate end users, laptops, desktops, and applications. Responsibilities:

• Provide Level 2 desktop/end-user support and troubleshoot hardware/software issues.

• Support Windows 10/11 and macOS environments.

• Image, provision, deploy, and troubleshoot laptops and workstations.

• Support Active Directory, Microsoft 365, VPN, and user accounts.

• Work with endpoint management tools such as SCCM, Intune, and Jamf.

• Manage tickets using ServiceNow or another IT ticketing platform.

• Provide basic Zoom/Teams and conference-room issue triage.

• Escalate complex issues and document resolutions., Our client, a world leader in semiconductors, is looking for an “IT Support Analyst” based out of Austin, TX. Job Duration: 6 Months Contract Company Benefits: Medical, Dental, …
• 17 hours ago

• 2+ years of recent hands-on IT/Desktop Support experience.

• Strong Windows 10/11 troubleshooting experience.

• Experience supporting Mac/macOS.

• Working knowledge of Active Directory and Microsoft 365.

• Experience with IT ticketing systems.

• Strong customer service and troubleshooting skills.

• Experience with SCCM, Intune, Jamf, ServiceNow, Zoom, Teams, CompTIA A+, ITIL, or basic PowerShell/Bash would be a plus., Job Overview: Pay Range: $57.75hr - $62.75hr Requirement/Must Have: 2 4 years of experience in an IT support or helpdesk environment. Strong working knowledge of Windows 10/1…

Job Duration: 6 Months Contract Company Benefits: Medical, Dental, Vision, Paid Sick Leave, 401K