SYSTEMS PROGRAMMER I

The Systems Programmer I position is in the Information System Program on the Service Maintenance team. This is work providing technical assistance to computer systems and users. The selected applicant will work with users and technicians to install and maintain SAP software and hardware, batch job scheduling software and hardware, SFTP application, and other related software and hardware as needed. Creates and maintains flowcharts and documentation. Able to follow the ITSM (Information Technology Service Management) process. This is a mission critical position and may provide on-call support on weekly rotations.

• Two years of Service Desk or IT support related to computer systems hardware and software. *
• Two years of work-related IT experience in support of Systems Administration with experience in server maintenance, patching, and the ITSM process.
• Two years of demonstrated proficiency in server hardware and application software installation and troubleshooting. This includes navigating system logs. Must be able to lead meetings. Must be verifiable on resume/application and reference checks.
• One year of experience in change management, problem resolution, continuous improvement of ITSM processes, and effective communication verbally and written to discuss services that impacts stakeholders verifiable on resume/application and reference checks.
• Experience creating and maintaining thorough technical documentation reflected in and verifiable on resume/application and reference checks.

SUBSTITUTIONS:

• • A bachelor’s degree in computer science or closely related area of study can be substituted on a year-for-year basis for the required years of experience., CRIMINAL BACKGROUND CHECKS: You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints. WORK AUTHORIZATION REQUIREMENTS: The Department of Revenue does not hire individuals who require H-1B visa sponsorship to work in the United States. Candidates who require H-1B visa sponsorship will not be considered for this position. Candidates who require participation in the STEM Optional Practical Training (STEM OPT) program must possess a qualifying STEM degree that is directly related to the duties of this position, in accordance with U.S. Citizenship and Immigration Services (USCIS) regulations.

BENEFITS: Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, paid parental leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.