IT Technician

CPI is seeking a dedicated IT Technician to join our expanding team. We deeply value our employees’ contributions and are committed to their professional development, engagement, and success. We recruit and retain the best people to continually deliver exceptional value.

CPI is proudly committed to our “Making Local Matter” initiative by forging enduring partnerships with local farmers and actively supporting the communities of Northern Kansas and Central Nebraska. As an employee of CPI, you will have the opportunity to make a positive impact on your community and support CPI’s mission of making local matter.

What the job is:

CPI is looking for someone who likes to work hands-on installing, adding, repairing and troubleshooting IT equipment such as desktops, laptops, tablets, printers, scanners, switches and peripheral equipment. CPI is a safety minded company thus such policies must be followed. IT Technicians will respond to requests and incidents, resolve IT issues either on-site or remotely and monitor issues from start to resolution. Installation of software upgrades and coordinating third-party maintenance for network hardware, software and telecommunications services will also be a role of this position.

This is a fulltime employment position of CPI. We are not looking for any managed IT services but rather to employ a person in this position. This position is onsite at the CPI Corporate Office in Hastings, Nebraska. This is not a remote position.

Job DescriptionOur ideal candidate would have a positive attitude, good work attendance and be someone open to overtime opportunities., * Associate’s degree from a Community College or Technical School or two years of related experience.

• Industry recognized certificates preferred.

• Technical understanding of DNS, DHCP, AD, Group Policy, SMTP, TCP/IP and basic network concepts.

• Experience understanding Microsoft 365 technologies.

• Experience installing, troubleshooting and repairing hardware and software on Windows-based desktops and laptops.

• Prepare and maintain documentation of network configurations, cabling layouts, technical processes and workflows.