• Deliver responsive on-site IT support, serving as the primary point of contact for all user incidents and requests
• Own full-cycle ticketing management: triage, troubleshoot, resolve, and escalate issues using the internal IT support portal
• Manage new and exiting user hardware, network/phone setups, and recurring device lifecycle tasks for 100+ employees
• Oversee IT asset inventory and physical allocation

• 1+ year of IT support experience, including help desk/ticketing systems (any platform)
• Experience supporting Microsoft environments and basic networking Ability to work on-site in a manufacturing setting *

INSEP2026 #LI-CC1 #IT #helpdesk #CFScareers

$65,000 - $80,000