ICT Systems Specialist

As a Digital Innovation and Systems Specialist, you will:

• Support the ongoing development and improvement of a CRM system.
• Work with operational teams to understand business requirements and identify opportunities for system improvements.
• Review system functionality and help ensure digital systems effectively support operational processes.
• Investigate and resolve system build, data and reporting issues.
• Support the extraction, analysis and presentation of data from CRM and other digital systems.
• Develop and improve management information and reporting.
• Help ensure data is accurate, accessible and suitable for internal and external reporting requirements.
• Work with colleagues to identify opportunities to improve processes through digital technology.
• Provide advice and practical support to managers and operational staff using digital systems.
• Assist with system testing, development and implementation of improvements.
• Identify data quality issues and support appropriate solutions.
• Document system processes, requirements and improvements where necessary.
• Work collaboratively with technical and operational colleagues to deliver project objectives.
• Contribute to continuous improvement and maximise the effectiveness of existing digital systems.

The successful candidate will have:

• Previous experience working with CRM systems, digital systems or business applications.
• Experience supporting digital transformation or systems improvement projects.
• Strong understanding of data extraction, reporting and management information.
• Experience identifying and resolving system or data-related issues.
• Good knowledge of data quality, data management and reporting processes.
• Experience working with operational teams to understand requirements and improve system functionality.
• Strong analytical and problem-solving skills.
• Excellent communication skills, with the ability to work effectively with both technical and non-technical colleagues.
• Strong organisational skills and the ability to manage project tasks and deadlines.
• Good IT skills and confidence working with databases, CRM platforms and reporting tools.
• A proactive approach to identifying improvements and resolving issues., * working with CRM systems, digital systems or similar: 1 year (required)

Join Seven Resourcing and benefit from over a decade of expertise in connecting professionals with exciting career opportunities. With 3,000+ five-star reviews, rated excellent on Trustpilot, numerous awards, and strong relationships with top UK employers in both public and private sectors, we offer you the best chance at securing your next role.

INDSBLEND

Pay: £19.96 per hour

Expected hours: 37.0 per week