IT Deployment Technician

We are seeking a reliable and detail-oriented IT Deployment Technician to support the configuration, preparation, and shipment of computer equipment across the United States and Canada. This role is ideal for someone who enjoys hands-on work, can follow established processes, and takes pride in ensuring accuracy and quality.

Technical experience is not required. We are open to candidates from a variety of backgrounds who are comfortable learning new processes and working in a fast-paced team environment.

Responsibilities

• Follow established procedures to prepare computers and IT equipment for deployment.
• Unbox, inspect, and organize incoming hardware shipments.
• Reset, boot up, and configure computers according to documented instructions.
• Apply labels, asset tags, and shipping documentation accurately.
• Perform basic administrative and inventory-related tasks.
• Verify equipment quantities and ensure the correct devices are assigned for shipment.
• Conduct quality checks to confirm orders are complete and accurate.
• Assist with UPS shipping preparation and packaging activities.
• Support multiple deployment projects simultaneously.
• Work closely with a team of technicians in a large open-room production environment.
• Move between workstations and computer staging tables throughout the day.

• Willingness to follow directions and package and ship around 40 computers a day
• Ability to refurbish computers - essentially turn them on, make sure they work and can be shipped out (no technical experience needed)
• Attention to detail - making sure they are printing the write labels, packaging the right equipment, and making sure they go to the right person
• Ability to pull requests from a ticketing system (they use servicenow) but really just being able to stay on top of the requests coming in, * Ability to follow detailed instructions and established processes.
• Strong attention to detail and accuracy.
• Reliable, organized, and able to work independently.
• Comfortable working on your feet and moving between workstations throughout the day.
• Basic computer skills and ability to learn simple technical tasks.
• Strong teamwork and communication skills.

Work Environment

• Collaborative team environment consisting of approximately 6-7 team members, with 2-3 individuals focused on hardware assembly and configuration.
• Large open workspace where technicians work across multiple computer staging tables.

Key Success Factors

• Accuracy in matching equipment, labels, and shipment requirements.
• Ability to ensure the right equipment is delivered to the right customer.
• Strong attention to detail when performing quality checks and inventory verification.
• Dependability and willingness to learn new processes. *

This role would be a great fit for someone with experience in warehouse operations, inventory control, production, assembly, shipping & receiving, retail technology, or entry-level IT support, not just traditional IT candidates

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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