Help Desk Technician

Sigma Systems Inc.
Aurora, CO, United States
5 days ago
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Role details

Contract type
Temporary to permanent
Employment type
Full-time (> 32 hours)
Experience level
Starter
Experience required
1 year minimum
Working hours
Shift work

Tech stack

Microsoft Windows Active Directory Desktop Computing Issue Tracking Systems Microsoft Software Networking Basics

Requirements

  • 1 - 2 years of HelpDesk experience
  • Experience using Active Directory to manage accounts
  • Basic troubleshooting skills for Windows and Apple computers
  • Basic troubleshooting of mobile devices Basic network troubleshooting skills
  • Experience trouble shooting issues remotely
  • Basic troubleshooting skills of common Microsoft applications
  • Experience with using ticketing systems
  • Able to type a minimum of 20 words per minute
  • Able to write, * High school diploma or equivalent
  • At least one Comptia or Microsoft certification or other relevant IT certification
  • Experience with Active Directory

Sigma Systems, Inc.

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