Change Management Specialist
iShare Inc
Redlands, CA, United States
4 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
8 years minimum
Working hours
Regular working hours
Job source
Tech stack
Configuration Management Databases
DevOps
Servicenow
Requirements
- 8+ years of IT Service Management / Change Management experience.
- Strong ServiceNow Change Management expertise.
- Experience with CAB, Change Enablement, Change Calendar, and Change Governance.
- Strong knowledge of CMDB, CSDM, CI relationships, and ITSM processes.
- Experience with ServiceNow Performance Analytics, dashboards, workflows, and reporting.
- Strong ITIL knowledge; ITIL 4 Foundation required.
- Experience with Incident & Problem Management integration.
- Knowledge of DevOps/CI-CD change management and automation.
- Strong analytical, communication, stakeholder management, and leadership skills.
- Financial services/banking experience is preferred.
- ServiceNow CSA/CIS-ITSM certification is a plus.
Preferred Experience
- Change automation / AI automation
- ServiceNow ITSM
- Risk and impact assessment
- Change-related KPI reporting
- Releasing audit-ready change records
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Prepare application
- Draft this with your agent
- Open in Claude
- Open in ChatGPT
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