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IT-Administrator Service Desk - Köln

Aschert & Bohrmann GmbH
Köln, Germany
about 2 months ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source
aschert-bohrmann.de

Tech stack

Active Directory Computer Literacy Dynamic Host Configuration Protocol Domain Name System (DNS) Remote Infrastructure Management Systems Integration User Administration

Job description

Eigenverantwortliche Betreuung der Kunden bei Anfragen und Störungen im 1st und 2nd Level Support Persönliche Betreuung der Anwender bei Problemstellungen Eigenständige Erfassung und Bearbeitung von eingehenden Anfragen Dokumentation von aufgetretenen Fehlersituationen sowie die Dokumentierung im Ticketsystem Administrieren von spezifischen Datenträgern und Geräten (z.B. Smartphones, Tablets, USB-Sticks) Benutzerverwaltung im Active Directory und Steuern des eingesetzten Managed-Desktop Service-Dienstleisters Installation und Konfiguration per Fernwartung und Ansprechperson bei internen IT-Fragestellungen

Requirements

Erfolgreich abgeschlossene Berufsausbildung als Fachinformatiker Systemintegration oder vergleichbare Qualifikation Erste Erfahrungen im 1st und 2nd Level Supports Grundlegende Netzwerkkenntnisse in DHCP, TCP/UDP sowie in DNS Kundenorientierte und lösungsorientierte Arbeitsweise Hohe technische Affinität sowie Kommunikationsstärke

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on aschert-bohrmann.de

Good distractions

Talks and stories from around this role — technically off-topic, practically not.

Moments

Explore playlists

3:00 min

Designing data ingestion architecture with system integration

Eldert Grootenboer +1 · WWC 2023

3:42 min

Addressing educational gaps and retaining early female technological talent

Rudi Bauer Rudi Bauer +1 · Cappuccino with HR

1:45 min

Evolution from manual setups to automated monolith deployments

Axel Barbier · WWC 2023

2:47 min

Exploring career opportunities and recruitment open positions

Kurt Eder · LIVE

1:53 min

The evolution of enterprise system integration

Stefan Mesquita Stefan Mesquita · WWC Europe 2026

2:31 min

Overview of government IT operations in Austria

Clemens Schwaiger · LIVE

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WWC 2025 • 12 months ago

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23:17
WWC 2025 • 12 months ago

MCP Mashups: How AI Agents are Reviving the Programmable Web

Angie Jones

AI Agents & Agentic AI thumbnail
26:53
Europe 2026 Virtual • about 1 month ago

AI Agents & Agentic AI

Xavier Sala Presas

Tackling the Risks of AI - With AI thumbnail
29:28
WWC 2025 • 12 months ago

Tackling the Risks of AI - With AI

Kai Grunwitz, Klaus Bürg, Tomislav Tipurić

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1:54:28
LIVE • over 3 years ago

What makes Cybersecurity different for critical infrastructure?

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Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases thumbnail
32:46
WWC 2024 • almost 2 years ago

Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases

Wei Hu

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