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IT-Supporter/in 1st & 2nd Level - Großraum Köln

Aschert & Bohrmann GmbH
Köln, Germany
about 2 months ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source
aschert-bohrmann.de

Tech stack

Issue Tracking Systems Systems Integration

Job description

Identifizieren, Klassifizieren und Analysieren von Fehlermeldungen sowie die Erfassung im Ticket-System Diagnose und Behebung von Störungen Bereitstellen von Informationen, Dokumenten und Software-Updates Dokumentation von aufgetretenen Fehlersituationen Unterstützung bei IT-Projekten, wie z.B. die Standardisierung von IT-Endgeräten

Requirements

Abgeschlossene Ausbildung zum Fachinformatiker (m/w) Systemintegration oder vergleichbare Qualifikation Erste Berufserfahrung im IT-Support Technische Affinität Hohe Kunden- und Serviceorientierung Engagement und Teamfähigkeit

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on aschert-bohrmann.de

Good distractions

Talks and stories from around this role — technically off-topic, practically not.

Moments

Explore playlists

2:47 min

Exploring career opportunities and recruitment open positions

Kurt Eder · LIVE

1:56 min

Implementing state-driven deployment architecture using automated pipeline integration tools

Lian Li · WWC 2023

3:00 min

Designing data ingestion architecture with system integration

Eldert Grootenboer +1 · WWC 2023

10:50 min

Analyzing candidate soft skills and developer onboarding frameworks

Sebastian Hans · LIVE

1:34 min

Automating the recruitment process to handle massive applicant volumes

Barbara Pirrera Barbara Pirrera +1 · WWC 2024

1:53 min

The evolution of enterprise system integration

Stefan Mesquita Stefan Mesquita · WWC Europe 2026

Videos

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WWC 2025 • 12 months ago

Successful talent development in tech: A joint journey of executives and talents

Alexander Weißhaupt, Stefan Menschner, Tabitha Kleine, Vanessa Zellien

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26:53
Europe 2026 Virtual • about 1 month ago

AI Agents & Agentic AI

Xavier Sala Presas

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39:34
Cappuccino with HR • over 1 year ago

Recruiting in 2025: Will AI Help or Take Over?

Rudi Bauer, Jan Tegze

Breaking Silos: Successful Collaboration Between Tech & Business Teams in Complex Enterprise Systems thumbnail
26:20
WWC 2025 • 12 months ago

Breaking Silos: Successful Collaboration Between Tech & Business Teams in Complex Enterprise Systems

Alexander Weißhaupt, Stefan Menschner

Physical AI: The Era of Intelligent Machines thumbnail
30:12
WWC Europe 2026 • about 1 month ago

Physical AI: The Era of Intelligent Machines

Clemens Wasner, Dr. Ramin Hasani, Vinesh Sukumar, Zohar Fox

7 tips for releasing on a Friday afternoon: YouTrack to the rescue thumbnail
31:59
WWC 2021 • about 5 years ago

7 tips for releasing on a Friday afternoon: YouTrack to the rescue

Elena Pishkova, Anastasia Bartasheva

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