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IT-Supporter/in 1st Level - Köln

Aschert & Bohrmann GmbH
Köln, Germany
about 2 months ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Job source
aschert-bohrmann.de

Tech stack

Oracle (Applications) Standard Sql SQL Databases Information Technology

Job description

Durchführung des 1st Level-Supports und Betreuung von Mitarbeitern rund um den IT-Bereich Erfassung von Störungen und Erstellung von Tickets Identifikation, Analyse und Behebung von Fehlermeldungen Installation und Konfiguration von Software sowie die Durchführung von Updates Zuweisungen von Störungen an den 2nd und 3rd Level-Support

Requirements

Abgeschlossene Berufsausbildung im IT-Bereich Berufserfahrung im Bereich Support ITIL-Zertifizierung sowie Kenntnisse in Oracle und SQL Gute Englischkenntnisse Problemlösefähigkeit, hohe soziale Kompetenz und Serviceorientierung

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on aschert-bohrmann.de

Good distractions

Talks and stories from around this role — technically off-topic, practically not.

Moments

Explore playlists

1:14 min

Evolution of distributed SQL database architectures

Wei Hu Wei Hu · WWC 2024

2:47 min

Exploring career opportunities and recruitment open positions

Kurt Eder · LIVE

2:01 min

Handling high availability and stateful application requirements

Dominik Kress · LIVE

4:06 min

Using ClickHouse as a foundation for fast analytics

Hellmar Becker Hellmar Becker · WWC Europe 2026

2:37 min

Developing customized native applications for automotive user interfaces

Stephan Schuster · WWC 2022

1:36 min

Evolution from key-value stores to distributed SQL

Wei Hu Wei Hu · WWC 2025

Videos

See all
Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases thumbnail
32:46
WWC 2024 • almost 2 years ago

Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases

Wei Hu

Independently together: how micro-applications improve developer experience + app performance thumbnail
28:05
WWC 2022 • about 4 years ago

Independently together: how micro-applications improve developer experience + app performance

Bilal Cinarli

How building an industry DBMS differs from building a research one thumbnail
30:34
WWC 2023 • almost 3 years ago

How building an industry DBMS differs from building a research one

Markus Dreseler

Beyond Hiring: Building a Sustainable Talent Acquisition Engine at Deutsche Bahn thumbnail
47:21
Cappuccino with HR • 4 months ago

Beyond Hiring: Building a Sustainable Talent Acquisition Engine at Deutsche Bahn

Rudi Bauer, Kerstin Wagner

Crypto-secure Data Management with In-Database Blockchain thumbnail
29:27
WWC 2023 • about 3 years ago

Crypto-secure Data Management with In-Database Blockchain

Wei Hu

Analytics in the Age of Agentic AI: A tour of ClickHouse and Langfuse thumbnail
23:38
WWC Europe 2026 • about 1 month ago

Analytics in the Age of Agentic AI: A tour of ClickHouse and Langfuse

Hellmar Becker

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