IT-Supporter (m/w) - Bonn

Aschert & Bohrmann GmbH
Bonn, Germany
about 2 months ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours

Tech stack

Issue Tracking Systems Systems Integration

Job description

Durchführung des 1st-Level-Supports Entgegennahme und Lösung von IT-Problemen und Störungen Erstellung von Tickets Durchführung von Hardware-Rollouts Dokumentationen von Störungen und Lösungen

Requirements

Abgeschlossene informationstechnische Ausbildung, idealerweise zum/r Fachinformatiker/in Systemintegration Erste Berufserfahrung im IT-Support Erfahrung im Umgang mit Ticketsystemen Hohe Service- und Lösungsorientierung Hohe technische Affinität

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