Network Support

Noblesoft Technologies

North Richmond, CA, United States

7 days ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Experienced

Experience required

2 years minimum

Compensation

$45,760.0 - $49,920.0

Working hours

Regular working hours

Job source

www.indeed.com

Tech stack

IMac VoIP Data Centers Domain Name System (DNS) Networking Hardware Local Area Networks Network Architecture Routing Wi-Fi Technology Network Routers ServiceNow IT Service Management Firewalls (Computer Science)

+2 more

Network Support Servicenow

Job description

Install, rack, stack, cable, replace, and decommission network equipment.
Handle ServiceNow incident tickets, network patching, and power connectivity.
Troubleshoot switches, routers, firewalls, Wi-Fi, LAN, voice, and connectivity issues.
Perform IMAC activities and smart hands support for IT/telecom equipment.
Support fiber optic, copper cabling, wireless, RF, microwave, and cellular systems.
Identify network ports, perform ping tests and DNS lookups, and check hardware status.
Follow change management, safety, security, and incident reporting procedures.
Coordinate with network teams, service desks, vendors, and telecom providers.

Requirements

2+ years of network infrastructure or IT/telecom support experience.
Hands-on experience with network hardware, cabling, and data center/site services.
Knowledge of routing, switching, firewalls, LAN, Wi-Fi, and IP telephony.
Experience with ServiceNow ticketing and remote/onsite troubleshooting.
Strong problem-solving, communication, and teamwork skills.

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