Technology Change Management Program Manager

We are seeking a Technology Change Management Program Manager with a focus on Change Management to join our team onsite. The ideal candidate will have strong experience with enterprise Change Management and Risk Management processes, BMC Remedy and ITSM tooling, and a proven ability to coordinate compliant, timely software and technology changes across complex, cross-functional environments., * Administer change processes using Remedy, ensuring adherence to enterprise change, security, audit, and risk standards.

• Plan, coordinate, and facilitate compliant software deployments and technology changes across multiple teams.
• Manage dependencies, risks, timelines, and stakeholder alignment for program and project initiatives.
• Maintain records, process documentation, intake governance, prioritization, and operational readiness activities.
• Create and deliver reporting that provides visibility into change and delivery health for senior leadership.
• Identify and mitigate risks proactively to minimize compliance, operational, and delivery impacts.
• Promote collaboration across developers, scrum masters, project managers, engineering, and business stakeholders.
• Partner with peer Program Managers to remove duplication, improve delivery flow, and drive efficient execution.
• Support change activities that may occur during nights or weekends as required.

• 3+ years of Project, Program, or Change Management with technology delivery coordination or enterprise change governance.
• Experience with ITSM tools, including BMC Remedy, and Agile tools such as JIRA.
• Knowledge of enterprise change, security, risk, audit, and compliance processes.
• Strong communication skills with ability to summarize technical changes and provide clear status to leadership.
• Strong analytical, organizational, problem-solving, and critical-thinking skills.
• Bachelor’s degree in Business, Computer Science, Information Technology, or equivalent experience preferred.

Preferred Skills:

• Banking or financial services experience and familiarity with enterprise operating models.
• Experience with project risk management tools such as PPRT.
• Experience leveraging AI-enabled tools for documentation, planning, workflow, reporting, or delivery acceleration.
• Comprehensive understanding of project management methodologies and Change Management principles.

• Competitive compensation and benefits.
• Opportunities for growth with global clients.
• A supportive, inclusive culture that values innovation and people.
• Exposure to cutting-edge technologies and projects.

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.