Deskside Support

Insight Global is seeking three Deskside Support Technicians in the Cleveland, OH area. These people are going to be joining a team of roughly 6 total. They will be providing support to internal employees, including the C-Level Suite. There is roughly 1,500 users, while doing roughly 5-15 tickets a day. The client is a Microsoft Shop with Dell Computers. If the person has any Active Directory, SSCM, or Windows10 experience, that would be a plus. The most important thing is going to be finding hardworking individuals who present themselves well due to the C-Level Suite executives they will be supporting. This role is roughly 20-28hr

• 1+ years of experience in a deskside or technical support role
• Strong communication skills, good personality (Going to be supporting the C-Level Suite Executives)

• Experience with ticketing systems (They use ServiceNow)

• Bachelors Degree

• Experience with Dell Computers

• SSCM Experience

• Reimaging experience