Application Support

• The hiring managers are looking for application/software support skills with demonstratable skills or experience to provide production support for expanding services for existing Print & Mail clients.
• Primary application services include but are not limited to Process Director (RPD) for workflow development, Weborder commerce systems for Print-on-demand, Avanti Slingshot production control & Billing system, and performing QC and UAT processes for new client onboarding services.
• Knowledge of infrastructure like networking, active directory etc. is helpful in application support but not the focus of an application administrator.
• Experience with ServiceNow/ticketing systems is good, but they would also like to see candidates with experience supporting enterprise application(s) or Business process applications.
• Coding and scripting knowledge (bash, powershell, javascript, python or other scripting languages) to support them would be a plus., * Performs other duties as assigned.
• Completes all required administrative tasks in an accurate and timely manner.
• Maintains productive, professional relationship with all customers.
• Maintains productive, professional relationship with all personnel.

Do you have experience in Stakeholder relationship building?, Do you have a Bachelor’s degree?, * 4-year college degree or equivalent experience in a related field.

• Requires advanced computer/connectivity competencies.
• Possesses strong written and verbal communication skills.
• Possesses self-motivation, strong organizational skills and strong interpersonal skills.
• Possesses ability to perform job duties and prioritize work without direct supervision.
• Understanding and operation of office computing products, computer equipment, data communications and related area networks a plus.
• Possesses methodical approach to identifying problems and developing solutions.
• Requires proficient use of Microsoft Office computer programs.
• Possesses excellent customer service skills including ability to present new concepts and follow-up to ensure approved concepts are implemented and maintained.
• Accounts for all time and activity by recording information in the Activity Tracking system.
• Presents a professional image in business dress and behavior.

3.63.6 out of 5 stars Parma, OH 44130 $25 - $28 an hour - Contract

Compunnel Inc boasts over three decades of experience collaborating with leading global enterprises to meet their needs for flexible workforce solutions and on-demand talent services. We are a worldwide organization offering strategic workforce management, IT consulting, and on-demand talent services. Our specialization lies in serving various sectors including Financial Services, Healthcare, IT, Life Sciences, Aerospace & Defense, Energy, Retail, Telecom, Manufacturing, and Engineering.