Desktop Support Technician

• Provide desktop and walk-up support for PCs, printers, AV equipment, and software applications
• Troubleshoot hardware, software, and network-related issues
• Support remote users using remote management tools
• Image and configure new PCs and client systems
• Set up and support mobile devices and IT peripherals
• Maintain equipment inventory and assist with IT asset management
• Document and resolve issues using ticketing systems

Do you have experience in Pharmaceutical company experience?, Do you have a Associate’s degree?, * 2+ years of IT support experience (customer-facing preferred)

• Associate degree in Computer Science, IT, or related field preferred
• Strong hardware troubleshooting skills (desktops, laptops, scanners, AV systems)
• Experience with MS Office, Teams, ServiceNow, and mobile device support a plus
• CompTIA A+ / Network+ certification preferred
• Excellent problem-solving, communication, and customer service skills
• Ability to work independently with minimal supervision

Compunnel Inc boasts over two decades of experience collaborating with leading global enterprises to meet their needs for flexible workforce solutions and on-demand talent. We are a worldwide organization offering strategic workforce management, IT consulting, and on-demand talent services. Our specialization lies in serving various sectors including Financial Services, Healthcare, IT, Life Sciences, Aerospace & Defense, Energy, Retail, Telecom, Manufacturing, and Engineering.