Routing Specialist

Reporting to the Delivery Center Manager, the Routing Specialist plans, schedules, and coordinates the timely, safe and efficient daily delivery of petroleum products. Utilizing a computerized dispatching system, maps and builds daily delivery routes to assure a high level of customer satisfaction, and an efficient, profitable operation. This is done in support of the Dead River Company Brand Promise, Customer Guarantees and Pledges and Co-worker Guarantees and Pledges., * Forecasts daily and weekly demand based on weather, degree day accumulation, and direction on degree day pull.

• Builds efficient routes by mapping and sequencing deliveries. Reviews customer account information to ensure it is correct.
• Assigns drivers and trucks (determine the number of trucks required based on forecast volume). Provides manifest(s) to satellite offices.
• Analyses burning pattern changes for accounts and switches delivery schedule based on seasonality.
• Reviews delivery dispatch logs (auto to will-call, adding appliance, terminating, etc.) and updates accounts for forecasting accuracy.
• Reviews K-Factor exception reporting, run-out warning report, and next day deliveries and takes appropriate action.
• Addresses after-hours service requests.
• Prepares initial ticket assignment for the next day.
• Communicates with Dispatcher regarding:
• Daily and weekly forecast plan
• Assessment of delivery defects (run-outs, near misses, small drops, zero fills)
• Reviews and seeks to improve key metrics (throughput, delivery defects, safety)
• Helps attain annual market performance goals.

Do you have experience in Data analysis skills?, Do you have a High school diploma or GED?, * Planning and scheduling skills

• Analytical skills
• Technology/computer skills
• A commitment to exceptional customer relations
• Ability to meet deadlines
• Ability to remain focused on detailed work in the midst of a busy, sometimes noisy, office environment

Education:

A high school diploma or equivalent is required.

Experience:

Two years of experience in a dispatch environment with computerized dispatch technology is preferred.

Equipment/Software Used:

Computer keyboard, mouse, RAVEN computerized delivery/dispatch system, ADDS E3 system, telephone

Pulled from the full job description

• Paid training
• Tuition reimbursement
• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Dental insurance, Highly Competitive Compensation and Industry Leading Benefits- Paid weekly!
• Health Insurance - Premiums as low as $6.41 for full time employees!
• Dental insurance and Vision Insurance
• Company Provided Life insurance, Short-term and Long-Term disability
• 401(k) plan with company match
• Paid time off and 10 paid holidays
• Tuition Reimbursement for employees and Scholarships and grant for employee’s children
• Discounts on our products and services
• Work uniform and, boot and prescriptions safety glasses allowance
• Paid Training at our State-of-the-art institute
• Opportunity for growth!