Program Administrator I - Sertich Ice Center

In this position, you will oversee, direct, and coordinate programs and activities of the Sertich Ice Center & Acacia Park - Skate in the Park programs for Parks, Recreation, and Cultural Services. This position is subject to budget required furloughs to be implemented in the 2026 calendar year. As a Program Administrator I, you will:

• Establish facility schedules for internal & external programming
• Provide assistance in the development, oversight, and monitoring of facility budget
• Assess, plan, implement and evaluate facility programs and activities for all user groups
• Ensure program & facility compliance with City, SafeSport, and SkateSafe rules, regulations, and standards
• Oversee Learn to Skate program including scheduling, marketing, registrations, coach & volunteer compliance, insurance, etc.
• Lead marketing & communication campaigns
• Other duties as assigned

• Learn more about this job by reviewing the class specification on the City of Colorado Springs Class Specifications page, * Completing your application in full, including the entire work experience section, will assist Human Resources in the applicant screening process. Your application may not be considered if all of the information requested for each employer you list is not provided.

• Applicants may redact information from their resumes, certifications, transcripts, or any other additional application materials that identify the applicant’s age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.

• We encourage candidates with out-of-state credentials to inquire about expedited processing of Colorado licensing with the Colorado Occupational Credential Portability Program. More information can be found at the Colorado Department of Regulatory Agencies Licensing Portability page

• Our Government Jobs application system does not allow you to edit your application after it has been submitted for a position. If you want to make changes, you may submit another application prior to the position’s closing date and time listed in the job posting. HR will review the last application you submit for a position.

Do you have a valid Driver’s License license?, Do you have experience in Sports arena experience?, Do you have a Bachelor’s degree?, * Microsoft Office systems, DocuSign, Adobe, and other administrative systems

• Organizations including Learn to Skate USA, USA Hockey, US Figure Skating, and US Ice Rink Association programs and their programs & administrative systems
• Rink scheduling software such as FinnlySport, or similar point of sale (POS) software systems
• Launching pilot programs & special events
• Trends in the industry
• Professional Skaters Association & figure skating etiquette
• Operating leagues, learn to play classes, and camps

Ability to:

• Communicate clearly and concisely, orally and in writing
• Plan and market ice rink programs, events, and services
• Establish and maintain effective working relationships with staff, coaches, clients and customers
• Maintain records of programs and personnel information
• Create and edit basic marketing materials, We value a diverse range of qualifications and experiences. Our organization views each year of further education as equivalent to each year of relevant work experience, and each year of additional relevant work experience as equivalent to each year of required education.
• A bachelor’s degree from an accredited college or university with major coursework in Recreation, Sports Management, or a related field
• Three years of full-time professional ice rink administration experience
• Possess or obtain upon hire, a valid, non-probationary Colorado driver’s license not subject to restriction related to alcohol and/or drug violations or pending charges, The following qualifications are not required, but they are considered desirable. If you possess any of the preferred qualifications, please include specific details in your application. This information may be used to identify a top group of applicants.
• Five or more years of relevant ice industry work experience
• A hockey, figure skating, and/or rink background as a participant and/or staff member
• USIRA (U.S. Ice Rink Association) CRA (Certified Rink Administrator) designation and/or experience as a hockey or skating director
• Experience overseeing an on-ice skating program
• Knowledge of Learn to Skate USA & US Figure Skating basic skating elements
• Possess, or obtain within 3 months of start date, a Learn to Skate USA Membership
• Possess, or obtain within 3 months of start date, a Safe Sport Certification
• Possess, or obtain within 3 months of start date, a USA Hockey Coaching and/or Hockey Director certification

Pulled from the full job description

• Uniform allowance
• Cell phone reimbursement